Legal notice

The official version of this legal notice is the French version.

General terms of use of the website

Any person using the information, documents, products, software and various services (collectively the “Services”) offered by this website is deemed to have read and accepted all the terms and notices of these general terms of use.

“Body” means the public authority, ministry, administration or other public body which, alone or jointly with others, is responsible for this website.

User obligations

The website is accessed via the Internet. The user declares that they are aware of and accept the risks involved. They must protect themselves against the effects of computer hacking by adopting an appropriate and secure IT configuration.

The State of the Grand Duchy of Luxembourg cannot be held liable for any damage that the user may suffer directly or indirectly in connection with browsing this website and using its services, as well as the websites to which it links.

Use of the website is free of charge.

Cookie management

This website uses client cookies, small text files that make it possible to analyse information relating to the user’s browsing (frequency of visits, duration of visits, pages viewed, etc.).

They are placed by the website in a directory provided for this purpose on the user’s computer. They contain, in particular, the name of the server that wrote them, an identifier in the form of a unique number and an expiry date. The unique identifier allows the website to recognise the user’s computer on each visit.

Session cookies are deleted from the user’s computer when their session is closed. However, persistent cookies remain on the user’s computer for 1 month after the end of the session.

The user may decide whether or not the web server of this website is authorised to store cookies on their computer. At any time, they may choose to adjust their browser options so that cookies are not accepted and stored. They may also, at any time, delete cookies already stored through the browser (see the cookie charter).

The use of certain website features may be restricted or disabled if the user refuses the website’s cookies. The user is therefore advised to configure their browser so that the website’s cookies are accepted.

Changes to the website

The State of the Grand Duchy of Luxembourg reserves the right to develop, modify or suspend this website without prior notice for maintenance, updating or any other reason deemed necessary.

The State of the Grand Duchy of Luxembourg may, in particular, at any time remove, add, supplement or clarify all or part of the information and services contained in or offered on the website. The State of the Grand Duchy of Luxembourg cannot be held liable for any direct or indirect damage connected with such changes.

General limitations of liability

The State of the Grand Duchy of Luxembourg will make every effort to ensure maximum availability of this website. However, it cannot be held liable in the event of temporary or total unavailability of the website.

The State of the Grand Duchy of Luxembourg will make every effort to ensure the security of the IT system. However, it cannot be held liable in the event of an attack on the IT system or temporary or total unavailability of the website.

The State of the Grand Duchy of Luxembourg will make every effort to ensure the accuracy of the information contained on the website or published on social networks. However, it cannot be held liable for a failure to update information or a form, system handling or encoding errors, inaccuracies, gaps in the information provided or any errors.

The aim is to disseminate accurate and up-to-date information from various sources, but the State of the Grand Duchy of Luxembourg cannot, however, eliminate every risk of factual error.

None of the information published on this website is intended to be exhaustive or constitutes a commitment by the State of the Grand Duchy of Luxembourg. Simplified explanations and translations are provided for information purposes. Only the legal texts published in the Mémorial (Official Journal of the Grand Duchy of Luxembourg) are authoritative.

The information on this website is general in nature. It is not adapted to personal or specific circumstances and therefore cannot be regarded as personal, professional or legal advice to the user.

If the user needs personal or specific advice, they must always consult the competent services within the various administrations.

Limitation of the website’s liability

The liability of this website is expressly excluded for all direct and indirect consequences:

of a lack of compatibility between the service offered and the equipment, applications, procedures or infrastructure of the user or third parties;
of a security breach originating from the user or a third party and, more generally, of any security breach not directly attributable to this website;
arising from errors and/or fraud committed by the user or a third party;
of any unavailability or malfunction of electronic communications systems or networks.

Links to linked websites

For users’ convenience, this website may contain links to other websites which may be useful or of interest to them.

The State of the Grand Duchy of Luxembourg and, more particularly, the Body do not systematically monitor the content of these websites. They therefore cannot be held liable for the content presented on those websites, whether in terms of its legality or the accuracy of the information contained therein.

Intellectual property

The website, all its elements (including the layout), and the information and Services are protected by intellectual property and copyright laws.

Unless otherwise indicated, the State of the Grand Duchy of Luxembourg grants no licence or authorisation relating to the intellectual property rights it holds over this website, its elements or the Services.

Furthermore, no reproduction of the information or Services, in whole or in part, in any form and by any means, is permitted without the Body’s prior written authorisation.

Unless otherwise indicated, the user is authorised to view, download and print the available documents and information under the following conditions:

the documents may be used only for personal information purposes and in a strictly private context, or for professional purposes by national education staff;
the documents and information may not be modified in any way.

The rights implicitly or explicitly granted above constitute an authorisation to use and in no way a transfer of rights, ownership or any other rights relating to this website.

Changes to the general terms of use

These general terms of use may be amended or supplemented at any time, without prior notice, according to changes made to the website, developments in legislation or any other reason deemed necessary.

It is the user’s responsibility to familiarise themselves with the website’s general terms of use, of which only the updated version accessible online is deemed to be in force.

The specific general terms of use may be amended between two uses of the website. It is therefore the user’s responsibility to read them carefully before each new use.

Applicable law and competent courts

Any dispute relating to the use of this website and its Services shall be subject to Luxembourg law and shall fall within the exclusive jurisdiction of the courts of the Grand Duchy of Luxembourg.

Protection of personal data

General information

1. Use of IP addresses in web server logs for security purposes

Personal data provided by the user are processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (“GDPR”).

The State of the Grand Duchy of Luxembourg does not collect personal data, apart from IP addresses in web server logs for security purposes. The user’s consent is not necessary before visiting this website.

The controller of these data is the Body responsible for this website.

These personal data are accessible only to authorised staff of the Body responsible for this website and, if necessary, to recipients in the context of carrying out their duties and achieving the stated purposes.

These data are retained for a strictly necessary period.

The legal rules on the protection of personal data, in particular the rights granted to data subjects in relation to the processing carried out (right of access to data, right to rectification of data, etc.), apply under the relevant conditions and subject to the exceptions and derogations provided for.

The user may submit questions relating to the protection of their data through the respective communication channels provided, as well as to the controller, namely the Body responsible for this website, by providing proof of identity (i.e. attaching a legible and visible copy of their identity document to their request).

The user may also address their request to the data protection officer of the Body responsible for the website at the following email address: dpo@men.lu.

A complaint concerning the rights granted to data subjects may, where appropriate, be submitted to the National Commission for Data Protection, whose registered office is at 15, boulevard du Jazz, L-4370 Belvaux.

2. Possible use of personal data by the services of the Ministry of Education, Children and Youth following contact by the user

By browsing this website, the user can obtain information about the various services offered by the Body responsible for this website, namely the Ministry of Education, Children and Youth.

When contacting a service of the Ministry of Education, Children and Youth, personal data may be processed by the respective service as controller. European Regulation (EU) 2016/679 on the protection of personal data (GDPR), as well as any legal provisions that may apply, are complied with.

These personal data are accessible only to authorised staff of the ministry and, if necessary, to recipients in the context of carrying out their duties and achieving the purposes.

These data are retained for a strictly necessary period.

These data may be processed for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes. Where applicable, such processing is subject to appropriate safeguards to protect the rights and freedoms of data subjects. Technical and organisational measures are therefore put in place to ensure, in particular, the principle of data minimisation.

The legal rules on the protection of personal data, in particular the rights granted to data subjects in relation to the processing carried out, apply under the relevant conditions and subject to the exceptions and derogations provided for.

For questions concerning the processing of these data or to exercise their rights, the user may, by providing proof of their identity and, where applicable, that of their minor child, contact the respective service of the ministry through the communication channels provided or its data protection officer at dpo@men.lu.

Website contact form

Information concerning you collected in the website’s contact form is processed by the Body concerned in order to handle your request.

By completing the form, you agree to your personal data being processed in connection with your request. This information is retained for the period necessary for the administration to achieve the purpose of the processing.

As the retention period for the data provided depends on the request, the Body will communicate, upon request and on a case-by-case basis, that period or the criteria it will use to determine it.

The recipient of your data is the Body competent to handle your request. Please contact the Body concerned by your request to find out who receives the data entered in this form.

The legal rules on the protection of personal data apply under the relevant conditions and subject to the exceptions and derogations provided for.

You may withdraw your consent at any time.

For questions concerning the processing of these data or to exercise your rights, you may, by providing proof of your identity and, where applicable, that of your minor child, contact the Body concerned through the communication channels provided or its data protection officer at dpo@men.lu.

Processing related to newsletter management

The email address entered when subscribing to this website’s newsletter will be disclosed solely for the purpose of distributing the newsletter to a processor, in particular the company “Mailjet”, established in Paris, France, which is subject to the same legal obligations concerning the protection of personal data.

To limit abuse, the user must validate their subscription by clicking on a link sent to the email address provided.

The user may unsubscribe at any time through a link provided in each email or by contacting the Body responsible for the website. The retention period for the user’s data does not exceed the duration of their subscription.

The controller for this processing is the Body responsible for this website.

The legal rules on the protection of personal data apply under the relevant conditions and subject to the exceptions and derogations provided for.

The user may submit questions relating to the protection of their data to the Body responsible for this website or its data protection officer at dpo@men.lu.

Processing related to audience measurement

Certain data relating to the user’s hardware and software which cannot identify them are collected during their visit to the public website. The sole purpose of this collection is to obtain traffic statistics (browser type, resolution, approximate location, etc.) in order to serve users as well as possible.

The user’s full IP address is never retained. Only part of the IP address is retained to obtain aggregate statistics, and it is never possible to identify a user.

These data are retained and hosted in Europe in a solution provided by a processor, in particular the company Adobe Systems Inc., which, as a processor, is subject to the same legal obligations concerning the protection of personal data, should such data be collected in the future.

The retention period for the data does not exceed the period necessary to observe changes in audiences according to changes in browsers, resolutions used or other available statistical data.

The controller for this processing is the Body responsible for this website.

The legal rules on the protection of personal data apply under the relevant conditions and subject to the exceptions and derogations provided for.

The user may submit questions relating to data protection to the Body responsible for this website or its data protection officer at dpo@men.lu.

Activity Box: information notice concerning the processing of personal data

The Eltereforum service of the Directorate-General for Child and Family Welfare (hereinafter: DGAEF) is an entity of the Ministry of Education, Children and Youth responsible for distributing the Activity Box as part of the ministry’s national “Sécher Digital” campaign.

The DGAEF’s contact details are as follows:

Directorate-General for Child and Family Welfare

33, rives de Clausen

L-2165 Luxembourg

Tel.: (+352) 247-63700

The information collected through this booking is recorded in a computerised file by the DGAEF as controller to enable the distribution of Activity Boxes reserved by children’s legal representatives at the Eltereforum service’s collection points, as indicated in the calendar on Eltereforum.lu.

Under Article 6.1 of European Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter “the Regulation”), the lawfulness of the processing of personal data depends on the consent of the person concerned by that processing.

You have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent carried out before its withdrawal.

To exercise your right to withdraw your consent, please send an email to eltereforum@men.lu specifying the processing for which you wish to withdraw your consent.

The processing of data concerns any child, or their parents or the persons holding parental authority, completing and submitting a booking for an Activity Box collection slot to the DGAEF’s Eltereforum service.

Personal data collected

the child’s surname, first name and date of birth;
the surname and first name of the parent and/or legal representative;
the email address of a parent or legal representative of the child.

Following your request to collect the Activity Box, your personal data will be stored in a secure IT environment accessible only to staff of the DGAEF’s Eltereforum service and will under no circumstances be disclosed to a third party.

The processing of your personal data will be restricted to making an Activity Box available to you and its physical collection, limited to one copy per family with a child under 3 years of age.

The data collected are retained for the period necessary to achieve the purposes indicated above, namely, in particular, booking an Activity Box collection slot. They will be automatically deleted within 3 months of the sending of the email confirming registration for this event.

In Articles 15 to 21, the Regulation provides, for holders of personal data, the right to information, the right of access to data, the right to rectification and erasure of data, the right to restriction of data processing and the right to data portability.

Any request concerning the protection of personal data or the exercise of one of the rights provided for in Articles 15 to 21 of the Regulation must be addressed to the data protection officer:

by email: dpo@men.lu
by registered post:

Ministry of Education, Children and Youth

The Data Protection Officer

33, rives de Clausen

L-2165 Luxembourg

Any complaint may be lodged with the supervisory authority:

National Commission for Data Protection (CNPD)

15, boulevard du Jazz

L-4370 Belvaux