Le Gouvernement du Grand-Duché de Luxembourg

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Service de médiation scolaire

Un service à votre disposition : le service de médiation au maintienl’inclusion et à l’intégration scolaires.

Le médiateur scolaire traite les réclamations qui concernent le maintien au lycée des élèves menacés par le décrochage scolaire, l’inclusion au sein de l’école des élèves à besoins spécifiques ainsi que l’intégration scolaire des enfants issus de l’immigration.

Peuvent faire appel au médiateur scolaire,

  • les parents d’élèves mineurs,
  • les élèves majeurs,
  • les professionnels de l’Éducation nationale.


10, rue Bender
L-1229 Luxembourg

Protection of personal data

The data collected on our site can only come from the voluntary entry of your personal data, for example by using the contact form or by registering for one of the activities organised by Eltereforum. Please note that this data will only be stored on the RESTENA server for as long as necessary* and will not be disclosed to third parties. Nor will this data be used for commercial purposes.

You have the right to request a file containing all the personal data we hold about you. You may also request the rectification of incorrect personal data and the deletion of some or all of your personal data when the storage of such data is no longer necessary. This does not include data stored for administrative, legal or security purposes.

You also have the right to object to the processing of your personal data, unless the processing is motivated by a serious and compelling legitimate interest.

You also have the right to request that your personal data be sent to you. At your request, this personal data may also be sent to a third party.

* Duration of storage of your personal data

If you register for one of the activities at Eltereforum, we may store your personal data from the time of registration until the 30th day after the event. This data is necessary to enable us to contact you for organisational reasons. (For example: changes in the course of the activities, cancellation of the activity or similar).

Contact information

If you have any queries about your personal data, please contact us at qcb@zra.yh.