General terms and conditions of use (GTCU) of the site

Any person making use of the information, documents, products, software and various services (collectively the "Services) offered by this site is deemed to have read and accepted all the terms and conditions of these general conditions of use.

"Organization means the public authority, department, administration or other public body which, alone or jointly with others, is responsible for this site.

User obligations

Access to the site is via the Internet. Users declare that they are aware of the risks involved and accept them. They must protect themselves against the effects of computer piracy by adopting an appropriate and secure computer configuration.

The State of the Grand Duchy of Luxembourg may not be held liable for any damage that the user may suffer directly or indirectly in connection with browsing this site and using its services or the Internet sites to which it refers.

Use of the site is free of charge.

Cookie management

This site uses cookies clients, small text files used to analyse information relating to user browsing (frequency of visits, length of visits, pages viewed, etc.).

They are deposited by the site in a directory provided for this purpose on the user's computer. They contain in particular the name of the server that wrote it, an identifier in the form of a unique number and an expiry date. The unique identifier enables the site to recognise the user's computer on each visit. Session cookies are deleted from the user's computer when the session is closed. However, persistent cookies remain on the user's computer for 1 month after the end of the session.

Users can decide for themselves whether or not this site's web server is authorised to store cookies on their computer. They may, at any time, set their browser options so that cookies are not accepted and stored. In addition, they may, at any time, delete, via the browser, cookies that have already been stored (see the cookie charter).

The use of certain site functions may be limited or deactivated if the user refuses the site's cookies. Users are therefore advised to set their browser to accept cookies from the site.

Site modification

The State of the Grand Duchy of Luxembourg reserves the right to change, modify or suspend this site without prior notice for maintenance, updating or any other reason deemed necessary.

In particular, the State of the Grand Duchy of Luxembourg may at any time withdraw, add to, complete or specify all or part of the information and services contained or offered on the site. The State of the Grand Duchy of Luxembourg shall not be held liable for any direct or indirect damage arising from such modifications.

General limitations of liability

The State of the Grand Duchy of Luxembourg will do its utmost to ensure maximum availability of this site. However, it cannot be held liable in the event of the site being temporarily or totally unavailable.

The State of the Grand Duchy of Luxembourg will do its utmost to ensure the security of the computer system. However, it may not be held liable in the event of an attack on the computer system or the temporary or total unavailability of the site.

The State of the Grand Duchy of Luxembourg will do its utmost to ensure the accuracy of the information contained on the site or published on social networks. However, it may not be held liable in the event of failure to update information or a form, in the event of system manipulation or encoding errors, inaccuracies, gaps in the information provided or any errors. Although the aim is to disseminate accurate and up-to-date information from a variety of sources, the State of the Grand Duchy of Luxembourg cannot avoid all risks of material error. None of the information published on this site is intended to be exhaustive or to constitute a commitment on the part of the State of the Grand Duchy of Luxembourg. Popularisations and translations are provided for information purposes only. Only legal texts published in the Mémorial (Official Journal of the Grand Duchy of Luxembourg) are authentic. The information on this site is of a general nature. The information is not adapted to personal or specific circumstances and cannot therefore be considered as personal, professional or legal advice to the user. If the user requires personal or specific advice, he/she should always consult the competent services within the various administrations.

Limitation of liability

The liability of this site is expressly excluded for all direct and indirect consequences:

• lack of compatibility between the service offered and the equipment, applications, procedures or infrastructures of the user or third parties;
• a security breach caused by the user or a third party and, more generally, any security breach not directly attributable to this site;
• the consequences of errors and/or fraud committed by the user or a third party;
• any unavailability or malfunction of electronic communications systems or networks.

Links to related sites

For the convenience of users, this site may contain links to other sites that may be useful or of interest to them. The State of the Grand Duchy of Luxembourg and more particularly the Organisme do not systematically control the content of these sites. They cannot therefore be held responsible for the content of these websites, either in terms of its legality or the accuracy of the information contained therein.

Intellectual property

The site, all its elements (including the layout) as well as the information and Services are protected by intellectual property and copyright laws.

Unless otherwise indicated, the State of the Grand Duchy of Luxembourg does not grant any licence or authorisation relating to the intellectual property rights that it has over this site, its elements or the Services. Furthermore, no reproduction of the information or Services, in whole or in part, in any form whatsoever and by any means whatsoever, is permitted without the prior written authorisation of the State.

Unless otherwise indicated, users are authorised to consult, download and print the documents and information available under the following conditions:

• the documents may only be used for personal purposes, for information purposes and in a strictly private context, or for professional purposes by employees of the French Ministry of Education;
• the documents and information may not be modified in any way whatsoever.

The rights that are implicitly or explicitly granted above constitute an authorisation to use and under no circumstances a transfer of rights, ownership or other relating to this site.

Modification of the general terms and conditions of use

These general terms and conditions of use may be amended or supplemented at any time, without prior notice, in line with changes made to the site, changes in legislation or for any other reason deemed necessary. It is the user's responsibility to inform himself/herself of the site's general terms and conditions of use, of which only the updated version accessible online is deemed to be in force. It is possible that between two uses of the site, the specific general conditions of use may be modified, and it is therefore the responsibility of the user to read them carefully before each new use.

Applicable law and competent courts

Any dispute relating to the use of this site and its Services shall be governed by Luxembourg law and shall fall within the exclusive jurisdiction of the courts of the Grand Duchy of Luxembourg.

Protection of personal data

General

1. The use of IP addresses in web server logs for security reasons

Personal data communicated by the user is processed in compliance with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of data ("GDPR").

The State of the Grand Duchy of Luxembourg does not collect personal data apart from IP addresses in web server logs for security reasons. User consent is not required before visiting this site.

The data controller is the organisation responsible for this site.

This personal data is only accessible to authorised staff of the Organisation responsible for this site and, if necessary, to recipients, in the context of the performance of their duties and the achievement of the stated purposes.

This data is kept for a strictly necessary period.

The legal rules on the protection of personal data, in particular the rights recognised to persons concerned by the processing carried out (right of access to data, right to rectify data, etc.) are applicable under the relevant conditions and subject to the exceptions and derogations provided for.

Users may address questions relating to the protection of data concerning them via the respective communication channels provided and to the party responsible, in this case the Body responsible for this site, providing proof of their identity (i.e. a legible and visible copy of their identity document). Users may also send their request to the Data Protection Officer of the Organisation responsible for the site at the following e-mail address: qcb@zra.yh.

The Commission nationale pour la protection des données (National Commission for Data Protection), whose registered office is at 15, Boulevard du Jazz, L-4370 Belvaux, may be contacted if necessary to lodge a complaint relating to the rights granted to the data subjects (cnpd.public.lu).

2. The possible use of personal data by the services of the Ministry of Education, Children and Youth following contact by the user.

By browsing this website, users can find out about the various services offered by the body responsible for this site, in this case the Ministry of Education, Children and Youth.

When contacting a department of the Ministry of Education, Children and Youth, personal data may be processed by the respective department as data controller. The European Regulation EU 2016/679 on the protection of personal data (RGPD) and the legal provisions that may apply are complied with.

This personal data may only be accessed by authorised Ministry staff and, if necessary, by other recipients, in the context of the performance of their duties and the fulfilment of their purposes.

This data is kept for a strictly necessary period.

Such data may be processed for archival purposes in the public interest, for scientific or historical research or for statistical purposes. Where necessary, such processing is subject to appropriate safeguards to guarantee the rights and freedoms of the persons concerned. Technical and organisational measures are therefore put in place to ensure the principle of data minimisation in particular.

The legal rules on the protection of personal data, in particular the rights recognised to persons concerned by the processing carried out (right of access to data, right to rectify data, etc.) are applicable under the relevant conditions and subject to the exceptions and derogations provided for.

For questions relating to the processing of such data or in order to assert the exercise of their rights, users may, by providing proof of their identity and, where applicable, that of their minor child (i.e. by attaching to their request a legible and valid copy of their identity document and that of their minor child), contact the respective department of the Ministry of Education, Children and Youth via the communication channels made available to them or their Data Protection Officer via the e-mail address qcb@zra.yh.

The Commission nationale pour la protection des données, whose registered office is at 15, Boulevard du Jazz, L-4370 Belvaux, may be contacted if necessary to lodge a complaint relating to the rights of data subjects (www.cnpd.public.lu).

Site contact form

The information concerning you collected in the site's contact form is processed by the Organisation concerned in order to deal with your request.

By completing the form, you agree to your personal data being processed in connection with your request. This information will be kept for as long as is necessary for the administration to achieve the purpose of the processing.

As the length of time for which data is kept depends on the request, the Organisation will communicate this length of time or the criteria it will use to determine it on a case-by-case basis upon request.

The recipient of your data is the Organisation responsible for processing your request. Please contact the Organisation concerned by your request to find out who will receive the data on this form.

The legal rules on the protection of personal data, in particular the rights recognised to persons concerned by the processing carried out (right of access to data, right to rectify data, etc.) are applicable under the relevant conditions and subject to the exceptions and derogations provided for.

You may withdraw your consent at any time.

For questions relating to the processing of this data or in order to exercise your rights, you may contact the Organisation concerned via the communication channels provided or its data protection officer, providing proof of your identity and, where applicable, that of your minor child (i.e. by enclosing a legible and valid copy of your identity document and that of your minor child).

The Commission nationale pour la protection des données, whose registered office is at 15, Boulevard du Jazz, L-4370 Belvaux, may, if necessary, be approached with a complaint relating to the rights granted to the persons concerned (www.cnpd.public.lu).

Processing linked to newsletter management

The e-mail address entered when subscribing to the newsletter on this site will be communicated for the sole purpose of distributing the newsletter to a subcontractor, in particular the company "Mailjet" established in Paris, France, which is subject to the same legal obligations concerning the protection of personal data. To limit abuse, users must validate their registration by clicking on a link sent to the e-mail address given.

Users may unsubscribe at any time via a link provided in each e-mail or by contacting the Organisation responsible for the site. User data will not be kept for longer than the period of registration.

The data controller is the organisation responsible for this site.

The legal rules on the protection of personal data, in particular the rights recognised to persons concerned by the processing carried out (right of access to data, right to rectify data, etc.) are applicable under the relevant conditions and subject to the exceptions and derogations provided for.

Users may address questions relating to the protection of data concerning them via the respective communication channels provided and to the party responsible, in this case the Organisation responsible for this site, by providing proof of their identity (i.e. by attaching a legible and visible copy of their identity document to their request). Users may also send their request to the Organisation's Data Protection Officer at the following e-mail address: qcb@zra.yh.

The Commission nationale pour la protection des données, whose registered office is at 15, Boulevard du Jazz, L-4370 Belvaux, may, if necessary, be approached with a complaint relating to the rights granted to the persons concerned (www.cnpd.public.lu).

Processing linked to audience measurement

Certain data relating to the user's hardware and software, which is not of a nature to identify the user, is collected when the user visits the public site. The sole purpose of this data collection is to obtain visitor statistics (browser type, resolution, approximate location, etc.) in order to provide users with the best possible service.

Under no circumstances is the user's full IP address kept. Only part of the IP address is kept in order to obtain overall statistics and it is never possible to identify a user.

This data is stored and hosted in Europe in a solution provided by a subcontractor, in particular Adobe Systems Inc. which, as a subcontractor, is subject to the same legal obligations concerning the protection of personal data in the event that such data is collected in the future.

The data is kept for no longer than is necessary to monitor changes in audience numbers as a result of changes in browsers, resolutions used or other available statistical data.

The data controller is the organisation responsible for this site.

The legal rules on the protection of personal data, in particular the rights recognised to persons concerned by the processing carried out (right of access to data, right to rectify data, etc.) are applicable under the relevant conditions and subject to the exceptions and derogations provided for.

Users may address questions relating to the protection of data concerning them via the respective communication channels provided and to the party responsible, in this case the Organisation responsible for this site, by providing proof of their identity (i.e. by attaching a legible and visible copy of their identity document to their request). Users may also send their request to the Organisation's Data Protection Officer at the following e-mail address: qcb@zra.yh.

The Commission nationale pour la protection des données, whose registered office is at 15, Boulevard du Jazz, L-4370 Belvaux, may, if necessary, be approached with a complaint relating to the rights granted to the persons concerned (www.cnpd.public.lu).

 

Activity Box: Information on the processing of personal data

The Eltereforum department of the Direction Générale de l'Aide à l'Enfance et la Famille (hereinafter: DGAEF) is an entity of the Ministère de l'Éducation nationale, de l'Enfance et de la Jeunesse responsible for the distribution of Activity Box as part of the Ministry's national campaign " Digital Dryer ". The contact details for the DGAEF are as follows: L-2165 LUXEMBOURG, 33, rives de Clausen (tel: (+352) 247-63700).

The information collected through this reservation is recorded in a computer file by the DGAEF, as the data controller, to enable the distribution of the Activity Box reserved by children's legal representatives at Eltereforum pick-up points, as indicated in the diary on Eltereforum.lu.

Pursuant to Article 6.1 of the European Regulation (EU) of 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (hereinafter the Regulation), the lawfulness of the processing of personal data for this, depends on the consent of the person concerned by the said processing of personal data.

Please note that you have the right to withdraw your consent at any time (without this affecting the lawfulness of the processing based on consent carried out prior to the withdrawal of consent). To exercise your right to withdraw your consent, please send an email to  rygrersbehz@zra.yh specifying the processing for which you wish to withdraw your consent.

The data processing concerns all children and their parents or guardians who complete and submit a reservation for a slot in the Activity Box to the DGAEF Eltereforum service.

The personal data collected are :

• the child's full name and date of birth
• surname and first name of the parent or/and legal representative
• the email address of a parent or legal representative of the child

Following your request to withdraw from the Activity box, your personal data will be stored in a secure IT area to which only DGAEF Eltereforum staff will have access and will under no circumstances be passed on to a third party. The processing that will be applied to your personal data will be restricted to the provision and physical withdrawal of an Activity box. Activity box limited to one copy per family with children under 3.

The data collected is kept for the time necessary to achieve the purposes indicated above, i.e. in particular the reservation of a collection slot for the Activity Box, and will be automatically deleted within 3 months of the sending of the e-mail confirming registration for this event.

Articles 15 to 21 of the Regulation lay down the right of holders of personal data to information, the right of access to data, the right to rectification and erasure of data, the right to restrict data processing and the right to data portability.

Any request concerning the protection of personal data or the exercise of one of the rights provided for in Articles 15 to 21 of the Regulation should be addressed to the Data Protection Officer:

• by email : qcb@zra.yh or
• by registered post:
  Ministry of Education, Children and Youth
  The Data Protection Officer
  33, rives de Clausen
  L-2165 LUXEMBOURG

Any complaint may be lodged with the supervisory authority: La Commission Nationale pour la Protection des Données, with its registered office at L-4370 BELVAUX, 15, boulevard du Jazz (www.cnpd.public.lu).